2.1 Introduction

This Privacy Policy describes how THKR Futuretech Pvt. Ltd. (OPC) (“we”, “us”, or “our”) collects, uses, stores, and protects personal information through its brand hier™ and related digital platforms. By using our Website, you consent to this Policy.

2.2 Data Collection

Personal details (name, email, address, phone number).
Transactional data (orders, payments, timestamps).
Device and browser data (IP address, cookies, session data).
Authentication data via NextAuth.
Communication data (email verification via Resend).
Analytical data via Google Analytics.

2.3 Use of Data

Data is used for account management, order processing, payments via Razorpay, analytics, and communication purposes.

2.4 Data Storage & Security

Data is securely stored via Supabase, Prisma, and PostgreSQL, with industry-standard encryption.

2.5 Data Sharing

We may share limited data with trusted partners: Razorpay, Google, Resend, and logistics providers.

2.6 Legal Basis & User Rights

Users can request access, correction, or deletion of their data via privacy@hier.in.

2.7 Retention & Updates

Data is retained as required by law and updated periodically. Continued use of the Website implies consent.